Shipping policy
Shipping Policy
Thank you for shopping at Double Trouble Darts. Below you’ll find everything you need to know about our shipping process, options, and policies.
Domestic Shipping (United Kingdom)
Processing Times
Orders are typically processed within 1–2 business days (excluding weekends and holidays). You’ll receive a notification once your order has been dispatched.
In the event of high order volumes, please allow for slight delays. We appreciate your patience and will always do our best to ship promptly.
Shipping Options & Estimated Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Royal Mail 2nd Class | 2–4 business days | Calculated at checkout |
| Royal Mail 1st Class | 1–2 business days | Calculated at checkout |
Please note: Delivery times are estimates and not guaranteed.
International Shipping
We currently ship to selected international destinations. Shipping rates and delivery times will be calculated and shown at checkout based on the destination and the weight of your order.
Customs & Import Taxes
International orders may be subject to customs duties and import taxes upon arrival in the destination country. These charges are the responsibility of the customer. Double Trouble Darts is not liable for any delays or fees incurred by customs processing.
Order Confirmation & Tracking
Once your order is shipped, you’ll receive a confirmation email with tracking information. Tracking will typically be active within 24 hours.
Damaged or Lost Shipments
If your order arrives damaged, or you believe it’s been lost in transit, please contact us as soon as possible so we can assist you in resolving the issue.
📧 Email: sales@doubletroubledarts.co.uk
📞 Phone: 0113 350 7964
Click & Collect (Local Pickup)
We offer free local pickup from our store in Leeds. To use this option:
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Select "Local Pickup" at checkout.
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You’ll receive an email once your order is ready.
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Collect from:
Double Trouble Darts Supplies
127 Crossgates Road
Cross Gates, Leeds
LS15 7PB
United Kingdom
Pickup is usually ready within 1 business day.
Questions?
We’re here to help. For any shipping-related queries, reach out to us:
📧 Email: sales@doubletroubledarts.co.uk
📞 Phone: 0113 350 7964